Help & Customer Support Contacts at Fatigue Science

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Support hours

Core Hours: Monday – Friday: 9:00 to 17:00 Pacific Time / 15:00 to 01:00 Greenwich Mean Time

Extended Hours:

Monday – Friday: 3:00 to 7:00 Pacific Time / 11:00 to 01:00 Greenwich Mean Time
Monday – Friday: 21:00 to 23:00 Pacific Time / 5:00 to 07:00 Greenwich Mean Time
Saturday – Sunday: 7:00 to 22:00 Pacific Time / 12:00 to 06:00 Greenwich Mean Time
British Columbia statutory holidays
*non-continuous support queue triaging and actioning

Read more about our target response times in the Service Level Agreement.

Here is a sample of our Master Subscription Agreement.

Here is our End User License Agreement.