Support

Contact our support team with any technical issues or questions about our platform.

Send Us an Email

Let us know how we can help and our team will get back to you shortly.
help@fatiguescience.com

Or give us a call

Canada / Worldwide
1 (604) 408 0085 (Press 2)

Support Hours

Core Hours

Monday – Friday: 9:00 to 17:00 Pacific Time / 15:00 to 01:00 Greenwich Mean Time

Extended Hours

Monday – Friday: 3:00 to 7:00 Pacific Time / 11:00 to 01:00 Greenwich Mean Time
Monday – Friday: 21:00 to 23:00 Pacific Time / 5:00 to 07:00 Greenwich Mean Time
Saturday – Sunday: 7:00 to 22:00 Pacific Time / 12:00 to 06:00 Greenwich Mean Time

British Columbia Statutory Holidays
*non-continuous support queue triaging and actioning during BC statutory holidays

Read more about our target response times in the Service Level Agreement.

Here is a sample of our Master Subscription Agreement.

Here is our End User License Agreement.