Privacy Policy

Purpose

This Privacy Policy describes the personal and non-personal information that Fatigue Science collects via its website, and how Fatigue Science uses that information. This policy is guided by the provincial and federal privacy laws applicable in British Columbia, Canada. Fatigue Science may update this Privacy Policy from time to time. It is your responsibility to periodically review this website for the most current version.

Personal Information

Personal information is information about an identifiable individual. Personal information includes things such as an individual’s name, address, birthdate, personal e-mail address and phone number.

Consent

Fatigue Science may collect personal information through your use of the Fatigue Science website. By using the Fatigue Science website, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting Fatigue Science at the address provided at the end of this Privacy Policy. In such case, Fatigue Science may no longer be able to provide you with access to certain products, services or information.

If you do not agree with the terms of this Privacy Policy, please do not submit any of your personal information.

What Information We Collect

Personal Information: This is information that may be used to identify you as an individual, such as your name, personal e-mail address, home address, or personal phone number. It also includes information about you as an individual, such as your sleep patterns or your education qualifications.  We may collect this information in a number of ways, including, but not limited to, online forms, your use of our products, access to our help and technical support resources, of if you provide your resume to us through the jobs section of the website.

Non-Personal Information: This includes business contact information, aggregated non-identifiable information or information that does not by itself identify a specific individual, such as the name and address of your organization, your work phone number, or mobile device specifications. We may collect this information in a number of ways, including, but not limited to, how you use this website, such as resources browsed, searched and downloaded, the frequency and duration of visits, your access to products, and your source IP address.

Cookies: A cookie is a data file that certain websites write to your computer’s hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the website uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other websites. We may collect information from your web sessions by using cookies, to determine, for example, user traffic patterns, and the effectiveness of our navigational structure.

Most website browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. You do not need to have cookies turned on to use/navigate through many parts of this website; however, you may have to accept the receipt of cookies to access some of the resources on this website.

How We Use Your Personal Information

Fatigue Science uses the personal information it collects from you for the following reasons:

  • to provide our products and services to you;
  • to provide information on our products and services that may be of interest to you;
  • to send you, or have our business partners send you, sales and marketing information;
  • to verify your identity for the purpose of obtaining access to our products, services and resources (for instance, setting up your account or accessing our help resources);
  • to contact you, when necessary, regarding issues concerning your use of our products and services;
  • to obtain information about your use of our products and services as input to future product development;
  • to gather general aggregate information based on IP addresses to track information about website usage (such as, the number of visitors, frequently viewed pages, number of downloads, etc.);
  • to make it easier for you to use our website;
  • to obtain information about your qualifications and skills if you submit your resume to us for the purposes of applying for a position with Fatigue Science; and
  • the information may be legally required.

Sharing Your Personal Information

Fatigue Science will use your personal information only for the purposes identified in this Privacy Policy.  Fatigue Science will only disclose personal information about you to its affiliated companies, business partners and authorized agents who assist us in performing our functions.

We will not sell or otherwise disclose personal information collected from you to other third parties, except in those limited cases where we are legally required to do so. We do not disclose, sell, exchange or trade your personal information with commercial mailing lists.

Safeguards

Fatigue Science has taken commercially reasonable steps to assure the security of any personal information that is transmitted to and from our website. We will cease all use of your personal information upon your request. In such case, access to products, services or resources on this website may become unavailable.

Email Preferences

FS may use email as a means of communication with our users. We want to respect your privacy by only sending emails of interest to you. You can manage your email preferences, such as opting-out or unsubscribing from emails sent by FS, by adjusting your preferences in your account settings. You may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that we send you.

Your Rights

You can contact us to obtain a copy of any personal information we hold about you. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain personal information may need to be retained by Fatigue Science for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required by applicable law. As mentioned above, you have a right to change your email preferences at any time.

Links To Other Sites

The Fatigue Science website may contain links to other website. Please be aware that Fatigue Science is not responsible for the privacy practices of other websites. We encourage our users to make themselves aware of the privacy practices of other websites by reading the privacy policies of each and every website they visit that collects personal information.

This Privacy Policy applies solely to information collected by this website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sleep Performance Inc.
d/b/a Fatigue Science
#730 – 1133 Melville Street
Vancouver, B.C.  V6E 4E5

1.604.408.0085
help@fatiguescience.com

Attention:  Operations Manager